Protect the Client, Protect Your Reputation
Clients hand you their passwords, their data and their name. Security is not optional — it is the job.
Audit your own digital footprint like a client would
Harden your accounts with strong passwords and 2FA
Spot phishing attempts before they cost a client
Produce a clean, formatted transcript
Learning Objectives
Understand what clients find when they search your name.
Passwords, 2FA, phishing, malware and safe networks.
Handle sensitive data responsibly and legally.
Produce accurate, formatted transcripts with speaker labels.
Use correct business, tech and service terminology.
Trainer Discussion
Demonstration & Examples
An email from 'billing@g00gle-support.co' asks you to verify the client's card.
A wellness clinic sends a 3-minute voice memo with patient-free instructions.
Seatwork
Objective
See yourself the way a client sees you.
Instructions
Expected Output
A self-audit sheet with findings and an action list.
Suggested Time
25 minutes
Status
Not started
Seatwork
Objective
Secure your accounts and identify phishing red flags.
Instructions
Expected Output
2FA screenshot plus a red-flag analysis of all four samples.
Suggested Time
35 minutes
Status
Not started
Seatwork
Objective
Deliver an accurate, formatted transcript.
Instructions
Expected Output
A formatted transcript with speaker labels and timestamps.
Suggested Time
30 minutes
Status
Not started
Seatwork
Objective
Use professional terminology confidently.
Instructions
Expected Output
A personal VA glossary document.
Suggested Time
20 minutes
Status
Not started
Application
A client trusts you with their CRM login because you use 2FA and a password manager
You catch a fake invoice email and save the client from a wire fraud loss
You deliver call transcripts that the client's team can search
Your public profiles reinforce, not damage, your professional pitch
Asynchronous & Take-Home
Complete additional phishing identification exercises and one more transcription of a longer clip.
Deliverable
Phishing analysis sheet and a second formatted transcript.
Submission
Share both files in one Drive folder link.
Produce one document that contains: (1) your digital footprint audit and cleanup actions, (2) your security checklist with evidence of 2FA and a password manager, and (3) a fully formatted transcript of the assigned clip.
Deliverable
One PDF with three clearly labeled sections.
Submission
Submit the PDF link in your Drive '01 Admin' folder before Day 6.
Student Challenge
Discussion Prompt
“Name three realistic ways a VA could accidentally expose confidential client information — and the control that prevents each one.”
Daily Recap
Day 6 covers English communication and virtual meetings — prepare a tidy, professional Zoom background.